Zoom

Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.

We are currently investigating a service degradation with CX Analytics. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.

We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 07/28/2026 05:42 UTC and 07/29/2026 06:40 UTC, a subset of users may have experienced issues with Zoom MCP Claude Marketplace Integration. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.

We have successfully identified the root cause affecting Offline Meeting transcription in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

On July 25, between 01:44 UTC to 03:16 UTC, a subset of users might have experienced service degradation affecting Zoom Mail and Calendar services in US region which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Between 07/23/2026 23:46 UTC to 07/24/2026 01:20 UTC, users may have experienced issues with Multiple Zoom Services in Europe and India Region. We have mitigated the issue and will continue to monitor the situation closely and keep you informed of any further developments.

We have successfully identified the root cause affecting users' ability to sync new appointments with Zoom Healthcare Integration in US region. We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.

On 07/23/2026, Between 13:23 UTC to 13:25 UTC, the users may have experienced issue with Zoom Blog website. This incident has been resolved and the affected services have been restored.

Between 12:02 PM UTC to 12:40 PM UTC users might have experienced a service degradation affecting multiple services in US and Europe which has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Between 07/20/2026 14:38 UTC and 16:01 UTC, a subset of users may have experienced issues affecting Zoom AI Expert Assist in US Region. We have mitigated the issue and our team will continue to monitor the situation closely and keep you informed of any further developments.

We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.