N-able

N-able® N-central & N-sight (Americas) Ecoverse Scripting & Vulnerabilities Views: Delay in Displaying Data We are currently aware of an issue affecting the Scripting and Vulnerabilities views within N-central and N-sight, where Scripting views (Executions and Tasks) and the Vulnerabilities Activity view are experiencing a delay in displaying data in the UI. We want to assure customers and technicians that the underlying events are occurring as normal. The scripts and vulnerability scans are running as expected - customers may experience a delay of a few hours before it is reflected in the UI. Our engineering team is actively investigating the root cause. We will provide further updates as our investigation progresses.

**URGENT: N-CENTRAL SECOND HOTFIX – IMMEDIATE ACTION REQUIRED** As our investigation into the recent N-central security vulnerability continues, we are proactively expanding protections in response to ongoing monitoring of threat actors as they evolve their attack techniques. **This is not a duplicate of our previous communication. 2026.3.1.10 Hotfix 2 is required, even if you already applied the earlier hotfix. Hotfix 2 supersedes Hotfix 1 with additional hardening measures to further protect you and your customers.** **N-able N-central Hosted Customers:** Mitigations were applied to all hosted N-central instances. **N-central On-Premises Customers:** Download and upgrade using the instructions provided below and on the N-able support portal. If you need assistance with the upgrade process, please contact our support team at ** https://me.n-able.com/s/  ** Upgrade Documentation: **https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Install_Config/InstallConfig_Upgrade.htm ** Upgrading from legacy versions:** https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Release_Notes/upgrade_path…** Release Notes with download details is here: **https://status.n-able.com/2026/08/06/n-central-2026-3-hotfix-2-additional-mitigation-for-cve-2026-18577/** CVE Details can be found here: **https://www.cve.org/CVERecord?id=CVE-2026-18577** **Upgrading to 2026.3.1 also addresses CVE-2026-18556 with details found at: https://www.cve.org/CVERecord?id=CVE-2026-18556** We strongly recommend staying vigilant and monitoring your environments closely in the meantime. Further updates will be shared as quickly as possible. For assistance, contact N-able support: **https://me.n-able.com/**

N-able® Cove Data Protection [EMEA] There is an identified issue with Cove Data Protection that is affecting performance of two single storage nodes in the London,UK Datacenter. **Update**: N-able Engineering teams continue to work on-site with our hardware vendor to address the outage impacting the following storage nodes: **Storage Node: LD.09.10:** Data recovery is currently in progress. If any customer is experiencing issues with a restore or backup, please contact Support. **Storage Node: LD.09.11:** We continue to work directly with affected customers regarding this issue. Investigations into the root cause remain ongoing, with both N-able Engineering and the vendor actively engaged in the analysis. **(To determine which Storage node is in use by a device, the storage node information can be accessed from Device - Summary - View all storage nodes)** Because this remains an active investigation, we are limited in the technical details we can publicly share. We are committed to providing affected customers with updates as information is validated and can be shared responsibly.

N-able® N-central & N-sight (Americas) Ecoverse Scripting & Vulnerabilities Views: Delay in Displaying Data We are currently aware of an issue affecting the Scripting and Vulnerabilities views within N-central and N-sight, where Scripting views (Executions and Tasks) and the Vulnerabilities Activity view are experiencing a delay in displaying data in the UI. We want to assure customers and technicians that the underlying events are occurring as normal. The scripts and vulnerability scans are running as expected - customers may experience a delay of a few hours before it is reflected in the UI. Our engineering team is actively investigating the root cause. We will provide further updates as our investigation progresses.

N-able® Adlumin MDR [All Regions] N-able® Adlumin XDR [All Regions] A small subset of Windows detections is currently being suppressed due to a known issue. Our engineering team has identified the root cause and is preparing a fix for deployment. We will provide further updates as progress is made.

**URGENT: N-CENTRAL SECOND HOTFIX – IMMEDIATE ACTION REQUIRED** As our investigation into the recent N-central security vulnerability continues, we are proactively expanding protections in response to ongoing monitoring of threat actors as they evolve their attack techniques. **This is not a duplicate of our previous communication. 2026.3.1.10 Hotfix 2 is required, even if you already applied the earlier hotfix. Hotfix 2 supersedes Hotfix 1 with additional hardening measures to further protect you and your customers.** **N-able N-central Hosted Customers:** Mitigations were applied to all hosted N-central instances. **N-central On-Premises Customers:** Download and upgrade using the instructions provided below and on the N-able support portal. If you need assistance with the upgrade process, please contact our support team at ** https://me.n-able.com/s/  ** Upgrade Documentation: **https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Install_Config/InstallConfig_Upgrade.htm ** Upgrading from legacy versions:** https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Release_Notes/upgrade_path…** Release Notes with download details is here: **https://status.n-able.com/2026/08/06/n-central-2026-3-hotfix-2-additional-mitigation-for-cve-2026-18577/** CVE Details can be found here: **https://www.cve.org/CVERecord?id=CVE-2026-18577** **Upgrading to 2026.3.1 also addresses CVE-2026-18556 with details found at: https://www.cve.org/CVERecord?id=CVE-2026-18556** We strongly recommend staying vigilant and monitoring your environments closely in the meantime. Further updates will be shared as quickly as possible. For assistance, contact N-able support: **https://me.n-able.com/**

N-able® Adlumin XDR (All Regions) There is an identified issue with N-able® Adlumin XDR that is affecting tenant-creation, where newly-created tenants are not accessible through the portal. We are currently investigating to identify the root cause. Please check back for updates.

N-able® Cove Data Protection EMEA There is an identified issue with Cove Data Protection that is affecting performance of a single storage node in the London,UK Datacenter. We are currently investigating to identify the root cause. Please check back for updates.

**IMPORTANT UPDATE: N-central Active Exploitation (CVE-2026-18577). 2026.3.1.7 Hotfix Released ** N-able has addressed a vulnerability in N-able N-central, which impacted all versions of N-central prior to 2026.3. **N-able recommends all customers upgrade to the 2026.3.1.7 Hotfix version immediately. ** **N-able N-central Hosted Customers:** Mitigations were applied to all hosted N-central instances previously, and the hotfix rollout is beginning now. **N-central On-Premise Customers:** Download and upgrade using the instructions provided below  and on the N-able support portal. If you need assistance with the upgrade process, please contact our support team at  https://me.n-able.com/s/   Upgrade Documentation: https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Install_Config/InstallConfig_Upgrade.htm  Upgrading from legacy versions: https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Release_Notes/upgrade_path.htm Release Notes with download details is here: https://status.n-able.com/2026/08/02/n-central-2026-3-hotfix-1-mitigation-for-cve-2026-18577/ CVE Details can be found here: https://www.cve.org/CVERecord?id=CVE-2026-18577 **Upgrading to 2026.3.1 also addresses CVE-2026-18556 with details found at: ** https://www.cve.org/CVERecord?id=CVE-2026-18556 We strongly recommend staying vigilant and monitoring your environments closely in the meantime. Further updates will be shared as quickly as possible. For assistance, contact N-able support: https://me.n-able.com/

**Important Update: N-central Active Exploitation. Hotfix in Process ** As our investigation continues, we have identified additional security concerns that affect all versions of N-central. We are treating this as our highest priority and we will be releasing a 2026.3 hotfix today. We will notify you immediately once it is available. We strongly recommend staying vigilant and monitoring your environments closely in the meantime. Further updates will be shared as quickly as possible. For assistance, contact N-able support: https://me.n-able.com/

N-able® Cove Data Protection [EMEA] There is an identified issue with Cove Data Protection that is affecting performance of a single storage node in the London,UK Datacenter. We are currently investigating to identify the root cause. Please check back for updates.

**N-able® Adlumin XDR/MDR Americas/Europe/APAC** Scheduled reports are not running for all tenants. Any reports needed to be produced while the fix is being implemented can be done manually through "Administrative Reports" (https://portal.adlumin.com/report) and "Executive Reports" (https://portal.adlumin.com/executive_reports) sections of Reports > General Reporting.

**N-able® Adlumin XDR/MDR Americas/Europe** A subset of tenants experienced delayed detections. The issue has been identified and resolved - we are actively monitoring.

N-able® Cove Data Protection (Europe) There is an identified issue with N-able Cove Data Protection that is affecting performance. We are currently investigating to identify the root cause. Please check back for updates.

N-able® Cove Data Protection [EMEA] There is an identified issue with Cove Data Protection that is affecting performance of two single storage nodes in the London,UK Datacenter. **Update**: N-able Engineering teams continue to work on-site with our hardware vendor to address the outage impacting the following storage nodes: **Storage Node: LD.09.10:** Data recovery is currently in progress. If any customer is experiencing issues with a restore or backup, please contact Support. **Storage Node: LD.09.11:** We continue to work directly with affected customers regarding this issue. Investigations into the root cause remain ongoing, with both N-able Engineering and the vendor actively engaged in the analysis. **(To determine which Storage node is in use by a device, the storage node information can be accessed from Device - Summary - View all storage nodes)** Because this remains an active investigation, we are limited in the technical details we can publicly share. We are committed to providing affected customers with updates as information is validated and can be shared responsibly.

N-able® [Cove Data Protection] [EMEA / Americas / APAC] There is an identified issue with [Cove Data Protection], specifically M365 backup overview page not loading. We are currently investigating to identify the root cause. Please check back for updates.

N-able® Take Control Standalone [EMEA and US] There is an identified issue with Take Control that is affecting login and performance. We are currently investigating to identify the root cause. Please check back for updates.

N-Able® (N-central) (All Regions) Some features controlled by our feature flag service may not be functioning as expected. Following the resolution of the LaunchDarkly outage on July 10, N-able identified an issue on July 15 at 11:00 AM EDT where feature flag changes made since the outage may not have been applied correctly on some N-central servers. To ensure all feature flag updates are applied properly, please reboot your N-central server at your earliest convenience. If an affected feature is urgently needed and a server reboot is not possible, our Support team can provide alternative remediation steps that do not require a restart. If you have already restarted your N-central server on or after July 11th, no action is required. All Hosted/NCOD environments have already been remediated, and no action is required.