ecobee
OPERATIONAL
Last 30 Days
1 incidents
Ongoing Incidents
Bug impacting Smart Thermostat Premium and SmartThermostat With voice control
We’ve identified a bug impacting Smart Thermostat Premium and SmartThermostat with voice control, which is causing temperatures to read higher than they should. We’re actively working on a fix, and will provide updates as soon as possible on an estimated resolution.
Component Status
Alexa Voice Services
OK
ecobee Haven Online Services
OK
ecobee Mobile Services
OK
ecobee Public API
OK
ecobee Shop
OK
ecobee Subscriptions
OK
Energy Services
OK
SmartBuildings
OK
SmartCamera Online Services
OK
Switch+ Connectivity
OK
Thermostat Connectivity
OK
Incidents in the last 30 days
Interruption to SmartCamera Online Services
We’ve received reports that SmartCamera Online Services are not working as expected. Our team is on it and looking for a solution. Users are currently unable to get events or notifications for events for SmartCamera. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.