Degraded Task Processing and Latency across multiple services (Incident 5576)
August 12, 2026
23:21 UTC
Document Upload and Generation Errors (Incident 5595)
August 13, 2026
No incidents reported
August 14, 2026
No incidents reported
Component Status
CLM
OK
DEMO S1
OK
EU11
OK
EU21
OK
NA11
OK
NA21
OK
S1
OK
S2
OK
UAT NA11
OK
US11
OK
US12
OK
US13
OK
Corporate
OK
Customer Support
OK
Headquarters
OK
Learning Portal
OK
eSignature
OK
AU
OK
CA
OK
DEMO
OK
EU
OK
FedRAMP
OK
JP
OK
NA1
OK
NA2
OK
NA3
OK
NA4
OK
USFED
OK
Forms
OK
East US
OK
East US 2
OK
North Central
OK
Notary
OK
Rooms
OK
DEMO
OK
East US
OK
East US 2
OK
Third Party Services
OK
Akamai Global Traffic Management
OK
AWS ec2-us-west-2
OK
Docusign.com Hosting
OK
Salesforce
OK
Spreedly Core Transactional API
OK
TSP EU
OK
EU Trusted Service Provider
OK
EU Trusted Service Provider (Demo)
OK
Incidents in the last 30 days
Document Upload and Generation Errors (Incident 5595)
DocuSign
·
Resolved 2 days ago
·
We are actively investigating this issue.
Degraded Task Processing and Latency across multiple services (Incident 5576)
DocuSign
·
Resolved 3 days ago
·
We are currently investigating issues where some customers may see latency or failures when generating documents. Engineering teams have been engaged and are actively triaging.
Login Issues in AU region (Incident 5572)
DocuSign
·
Resolved 3 days ago
·
Some customers may be experiencing issues when attempting to sign in to Docusign in the AU region. Engineering teams have been engaged and we are actively triaging this issue.
Latency and Errors Across NA11 (Incident 5558)
DocuSign
·
Resolved 7 days ago
·
Customers across NA11 are seeing latency and delays across the service. We have identified the underlying issue and are taking action to mitigate the issue.
Customers may experience issues accessing the eSign Admin Settings page (Incident 5527)
DocuSign
·
Resolved 10 days ago
·
We are investigating this issue.
Document generation failures in salesforce integration (Incident 5525)
DocuSign
·
Resolved 10 days ago
·
Customers may encounter document generation failures with salesforce integration.
We are currently investigating the issue.
Powerforms Intermittently Not Loading (Incident 5517)
DocuSign
·
Resolved 11 days ago
·
We are actively investigating this issue.
Failures with Envelope Writeback and Status Updates (Incident 5505)
DocuSign
·
Resolved 14 days ago
·
Customers in Europe may experience failures with envelope writeback and status update when reviewing Connect logs for DAL envelopes. Engineering teams are engaged and are actively triaging.
Latency and Intermittent Errors (Incident 5501)
DocuSign
·
Resolved 15 days ago
·
We are actively investigating this issue.
Customers may experience errors when signing up for new accounts (Incident 5500)
DocuSign
·
Resolved 15 days ago
·
We are actively investigating this issue.
Inbound email not may be working for some customers (Incident 5475)
DocuSign
·
Resolved 18 days ago
·
We are actively investigating this issue.
Qualified Verification Latency (Incident 5472)
DocuSign
·
Resolved 18 days ago
·
Customers may be experiencing issues when attempting qualified verifications. Engineering teams have been engaged and are actively triaging this issue.
Customers in AU/JP may experience errors or delays when logging in, sending, or signing envelopes (Incident 5409)
DocuSign
·
Resolved 22 days ago
·
We are actively investigating this issue.
Customers may be unable to complete purchases on ecom.docusign.com (Incident 5438)
DocuSign
·
Resolved 23 days ago
·
We are actively investigating this issue.
Customers may experience errors loading PowerForms to sign envelopes (Incident 5417)
DocuSign
·
Resolved 28 days ago
·
We are actively investigating this issue.
Customers may experience errors executing workflows and uploading documents (Incident 5386)