Cogent
Last 30 Days
Component Status
Incidents in the last 30 days
Cogent Network is having issues
Customers in Santiago de Chile, Lima and Bogotá, may experience intermittent service degradation specially during peak traffic periods, due to a network event affecting a significant amount of capacity between the United States and Latin America, over the SAC/MAC submarine cable system, since yesterday at approximately 16:30 UTC. Our IP Engineering team is actively working to minimize the impact, by optimizing traffic flows and making the best possible use of the remaining available capacity. We continue to work closely with the relevant parties to monitor the situation and restore normal service levels as soon as possible. At this time, we have not yet received an estimated time for the restoration of the affected capacity. We apologize for any inconvenience this situation may cause, and appreciate your patience and understanding, we will keep you informed.